Amazia Return & Guarantee Policy

At Amazia, we stand by the quality and design of our sunglasses. If you're not fully satisfied with your purchase, we’re here to help.

Returns & Exchanges

  • You have 7 days from the date your order is delivered to request a return or exchange.

  • After 7 days, returns may still be accepted under special conditions (see below).

  • Products must be:

    • In original condition

    • Unworn and unused

    • With all packaging and accessories included

Extended Return Consideration (After 7 Days)

We understand life happens. If your return request is made within 14 days of delivery, we may still approve it depending on the condition of the product. Please contact our team with:

  • Your order number

  • A short explanation

  • Clear photos of the sunglasses

We’ll review each case individually and let you know if a return or exchange is possible.

Refunds & Processing

  • Once we receive and inspect your return, we’ll notify you of approval.

  • Refunds are processed back to your original payment method within 3–7 business days.

  • For exchanges, we’ll ship the replacement after your return is received and approved.

Defective or Damaged Items

If your sunglasses arrive damaged or defective, please reach out to us within 3 days of delivery. Send photos and a brief description so we can resolve it fast — whether that means a refund, replacement, or repair.